FAQ

Frequently Asked Questions


  • Can I buy a pair of custom shoes?

    Yes, you can order a pre-made design in the STORE or request your own design to be customized, fill out the form here!

  • How much do you charge?

    The price of the shoe completely depends on the design you want. Custom orders can range from $150-300+ (including cost of shoe). Pre-made designs are available in the SHOP with a set price, unless any extra details are requested. 

  • Do you ship internationally?

    Yes we do, international shipping is calculated in checkout (outside of Canada)

  • How long does it take to receive my order?

    Including painting, processing, and shipping the average turnaround for an order is 3-5 weeks. 

  • What is your return policy?

    We will not repair or refund shoes due to poor care, these are custom shoes that require delicate care. All products are handpainted and made to order, therefore all sales are final. We will NOT refund shoes if they do not fit you, please ensure you enter your correct size. 

  • Do you only customize Air Force Ones?

    No, if you would like a different shoe to be customized (Nike Slides, Vans, etc) message us your request and it can likely be done. Prices will be adjusted according to the cost of the shoe. 

  • What paint do you use?

    We use Angelus Direct Paints for all custom designs. This paint is scratch and water resistance, with the correct care. 

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